How to Get a UAE P.O. Box for Your Business — Guide 2026
UAE businesses (particularly free zone companies with virtual offices) often need a UAE P.O. Box for receiving mail and for regulatory/banking purposes. This guide covers how to get a UAE P.O. Box for your business in 2026.
In this guide:
Why UAE Businesses Need a P.O. Box
- Mail delivery: UAE street addresses do not have standard door delivery for all areas; P.O. Box or courier delivery is the norm for business correspondence
- Bank correspondence: UAE banks send statements and cards to P.O. Box or registered address
- Government correspondence: UAE government entities (FTA, GDRFA, DED) send official notices to business registered address, which often requires a P.O. Box
- Virtual office addresses: many free zone virtual office addresses include a P.O. Box in the package; check if your free zone provides one
Emirates Post P.O. Box for Businesses
- Provider: Emirates Post (Emirates Post Group) is UAE’s main postal authority
- Application: online via Emirates Post website (emiratespost.ae) or at any Emirates Post office
- Required documents: UAE trade licence; authorised signatory’s Emirates ID; proof of business premises (tenancy contract or free zone office agreement)
- Cost: AED 300-500/year for standard business P.O. Box; size options available
- Larger P.O. Box: AED 500-1,000/year; for businesses receiving large volumes of mail
- P.O. Box address format: P.O. Box [number], [City], United Arab Emirates
Free Zone P.O. Box
- Included in some packages: many UAE free zones (IFZA, RAKEZ, DMCC) include a P.O. Box number in their office/desk packages
- Free zone address: your free zone office address (which includes the P.O. Box) serves as your registered address for banking, licensing, and mail
- Check your package: review your free zone package documents; if P.O. Box is not included, you may need to apply separately via Emirates Post
Alternative Mail Solutions for UAE Businesses
- Virtual mailbox services: third-party UAE virtual office providers (e.g. Servcorp, Regus, IQ Office) provide mail handling services; they receive mail and forward digitally or physically
- Courier address: DHL, FedEx, and Aramex in UAE offer business mailbox/pickup services; suited for courier-based deliveries
- Emirates Post registered mail: for sending important documents to UAE government entities, Emirates Post registered mail with receipt confirmation is recommended
UAE P.O. Box and Free Zone Renewal
- Annual renewal: UAE P.O. Box must be renewed annually; Emirates Post sends renewal notice to the P.O. Box itself (or by email if registered); set a reminder
- Lapsed P.O. Box: if P.O. Box lapses, you lose your mail and the number may be reassigned; renew before expiry
- Change of P.O. Box: if you change free zones or office locations, update your P.O. Box address with all relevant banks, government entities, and business contacts